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casinolatestbonus.com Casino Complaints Service /AGCCS/
By submitting a complaint using casinolatestbonus.com Casino Complains Service /AGCCS/ you hereby agree to the following terms and conditions:
- casinolatestbonus Casino Complaint Service is a totally free service and does infringe any charges.
- casinolatestbonus Casino Complaint Service is a mediatory service between players and casino operators offered by casinolatestbonus.
- casinolatestbonus could not be held liable for the outcome of any of the complaints cases, submitted through casinolatestbonus Casino Complaint Service.
- Only registered members of casinolatestbonus are allowed to use the Complaint Service.
- casinolatestbonus reserves the right to reject and/or to close as Resolved any complaint case which is not in accordance with the Complaint Guidelines or is missing information considered as crucial, such as registered username and email at the casino.
- casinolatestbonus Casino Complaint Service is public and all posts and/or attached files to a complaint case are public. It is player’s obligation to hide/mask any personal details included in these posts and/or attached files.
- The information exchanged during the complaint process between player and casinolatestbonus, and casino representatives and casinolatestbonus is strictly confidential and is not disclosed to third parties.
- Both parties (player and casino representative) involved in the casinolatestbonus Casino Complaint Service are obliged to follow the implemented time frames of 96 hours available for each side to respond.
- The only communication channel, allowed for discussion and exchange of information concerning casinolatestbonus Complaint Process is via email. casinolatestbonus do not discuss complaint cases over Skype, Live Chat or any other communication means.
- Both parties (player and casino representative) involved in the casinolatestbonus Casino Complaint Service could request their complaint case to be reopened up to two times. casinolatestbonus reserves the right to refuse such request if not enough reasonable grounds for such reopening were found.
- casinolatestbonus consider and judge all complaints cases based only on the facts and evidence presented by both parties during the Complaint Process.
- The above rules could be changed without prior notice at any time and become effective immediately.
Live Chat Rules
By using the casinolatestbonus.com Live Chat facility you hereby agree to the following terms and conditions:
- You will not post any material which is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually- oriented, threatening, discriminatory, invasive of a person’s privacy, adult material, or in any other ways in violation of any International law;
- You shall not make statements that are abusive, defamatory or harassing or insulting to the live chat hosts;
- You shall not make statements that advertise, promote or otherwise relate to any other online entities;
- You should not use casinolatestbonus.com Live Chat facility to discuss any complaints related matters, these are subject to AGCCS /casinolatestbonus.com Casino Complaints Service/ Rules and available via email only;
- You should pay attention to the formatting of your comments. We do not expect perfect layout, however make sure to use some basic spelling rules and punctuation. If you need to emphasize on something, please don’t use Caps Lock! There are better ways to put a stress on a particular word or sentence than yelling online.
- Failure to comply with any of these rules may result in immediate suspension and/or permanent ban of your account.
Last Update: 01/11/2017